Privacy Policy
Last updated: January 2026
1. Introduction
At Soulthy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account Information
When you create an account, we collect your email address and authentication credentials. If you sign in with Google, we receive your basic profile information.
Chat Data
Your conversations with our AI assistant are stored securely and are strictly private. This data is used to:
- Provide personalized responses based on your history
- Generate analysis reports (for Pro users)
- Improve our service (anonymized and aggregated only)
Usage Data
We collect anonymous usage statistics using Umami Analytics, which is privacy-focused and does not use cookies.
3. Data Security
We implement industry-standard security measures including:
- Encryption in transit (HTTPS) and at rest
- Row-level security ensuring data isolation between users
- Regular security audits
- Secure authentication through Supabase Auth
4. Data Sharing
We do NOT sell your personal data. We only share your information with:
- AI providers (OpenAI) to process your chat messages
- Payment processors (Creem) to handle subscriptions
- Infrastructure providers (Vercel, Supabase, Cloudflare)
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Delete your account and all associated data
- Export your data
- Opt out of non-essential communications
6. Data Retention
We retain your data for as long as your account is active. Upon account deletion, we will permanently delete all your personal data within 30 days.
7. Account Deletion
You can delete your account at any time from your account settings. This will permanently remove:
- Your profile information
- All chat history and memories
- Generated reports
- Subscription data
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: winyhwl@gmail.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.